Contact the information team
Send a message
Have a question about a tour page, participation guidance, group options, or reservation information? Tell us what you need and include enough detail for a useful reply.
Before you write
Point us in the right direction
Use the form for questions about information presented by Zipline New York. For reservation availability, use the booking link so you can review the options currently shown there.
Tour questions
Name the tour you are considering and the detail you want clarified.
Group planning
Include the approximate group size and the type of outing you are exploring.
Site information
Mention the page or section that prompted your question.
Message form
How can we help?
Fields marked with an asterisk are required. Do not include sensitive personal or financial information.
How we work
Make your question easier to answer
Choose a topic
Identify the tour, requirement, group option, or site page your message concerns.
Add context
Share the practical details that affect your question without sending sensitive information.
Check your inbox
Use an email address you can access and watch for a reply related to your request.
Practical answers
Contact FAQ
Can I ask which tour may suit my group?
Yes. Include the tours you are comparing and relevant preferences. Review the requirements page as well, since participation guidance can affect your choice.
Where should I check available dates?
Use the booking link to review the availability and reservation options currently presented there.
What should I include in a group inquiry?
Provide an approximate group size, the type of outing, the tour options you are considering, and any questions not answered on the group adventures page.
Can I send sensitive information through this form?
No. Do not send payment details, identification numbers, medical records, or other sensitive personal information.
Can I ask about participation requirements?
Yes. Read the requirements page first, then identify the specific guidance you would like clarified.
What if my question is about an existing reservation?
Include only the non-sensitive context needed to identify the issue. Do not submit financial information through this form or by ordinary email.
About this site
Clear information for canopy planning
Zipline New York helps visitors compare canopy tour experiences, understand participation guidance, and explore group and seasonal planning options.
This contact page is for questions about the information provided across the site. Add a clear subject and relevant context so your message can be understood quickly.